Hotel Waitress

Posted Feb 23      Lekki, Lagos, Nigeria
486 views

Performance and specifications

Job Type:
Full-time
Responsibilities:
Greet customers politely as they enter the restaurant
Introduce self to customers
Show customers to their tables
Present menus to customers
Maintain an up-to-date working knowledge of the Menu items and daily specials
Explain the menu items in terms of preparation, ingredients and presentation
Be aware of allergy information on menu items
Answer inquiries about food and beverage items on the menu
Offer food and wine suggestions
Inform customers of special items not listed on the menu
Take food and beverage orders accurately including any special requests
Check customer's identification to ensure they meet alcohol legal age requirements
Check food orders with customers to ensure correctness
Input the order into POS System
Work with bartenders to fill beverage orders
Work with kitchen staff to process and expedite food orders
Pre-set table for the orders
Deliver and serve food at tables
Use established food handling and serving techniques
Ensure customers are satisfied with their food orders, beverages and service
Upsell food and beverage items throughout the meal
Monitor customer's needs and promptly handle requests
Handle customer complaints in a polite and professional manner
Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills
Prepare and provide customers with accurate check for the meal
Requirements and Skills:
Applicant must have at least 1 and above years of experience in these field of specialization.
REQUIREMENTS:
All applicants should have a minimum of OND, HND, BACHELOR'S DEGREE and other related discipline of this vacant and professional certification is an added advantage.
MODE OF APPLICATION
All qualified and interested applicants should forward a comprehensive resume to the comment box provided or to this email address noliglobalservices @ gmail.com for urgent recruitment and must be willing to resume duty immediately.
Only qualified applicants will be reached through their contact. Must be residing in Lagos.
Advert effects from 26/1/2017-28/2/2017
Education and Experience:
High School Diploma preferred
Meet state age requirements to serve alcohol
Knowledge of hygiene and sanitation standards
Knowledge of food and health codes
Working knowledge of beer, wine, liquor and common beverages
Working knowledge of food preparation
Knowledge of state liquor laws
Able to fluently read and speak relevant language
Flexible and willing to work different schedules
Able to lift and move up to 30 pounds
Able to stand for long periods of time
Key Competencies
.Customer service
.Communication skills
.Numeracy skills
.Ability to multi-task
.Adaptability and appreciation of diversity
.Team work
.Accuracy and attention to detail
.Stress tolerance
.Reliability
.Honesty and integrity
.Sense of urgency
.High energy level

Ad details

To accurately and completely take food and beverage orders, efficiently serve food and beverages to customers and attend to customers' needs.
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₦90,000
Algo Concept
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Last seen 2 days ago
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08125391500
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